Contact Us

A reservation can be made through the booking form on this site. This method is simply a request for availability at Masseria Torre Abate Risi and is not a confirmed reservation. Upon receipt of your request, we will be responsible for promptly answering your inquiry and will provide further instructions to proceed and guarantee your booking.  
The reservation is valid only after we send a written confirmation and the deposit is made.
Method of payment: the reservation is valid only after paying 30% in advance by bank transfer the remaining balance must be paid by bank transfer 7 days before arrival.

Documents: at the time of arrival, it is essential to present a valid identity document for each guest, in order to allow the registration according to the Italian laws in effect. Minors must be accompanied by at least one parent or have a written authorization signed by the parent.
Check-in: the apartments are available starting from 15:00. Please inform us of the expected arrival time in advance or any eventual delays.

Check-out: before 10:00. Special late check-out requests must be communicated to us in writing and receive our approval.

Pets are not permitted due to there already being two resident dogs at the Masseria.
Smoking is not permitted in the apartments. Smoking is only permitted in the common areas and those shared spaces are to be kept clean and tidy. Used cigarettes are not to be left in the gardens and on premises. Please use ashtrays and bins to dispose of cigarettes.

Events and parties: private events and dinners can be organized according to local municipal laws. Special events extending beyond this hour will require written approval and coordination.
Safety: all guests are required to follow the standard procedures for safety while on premises. Barbeques are not allowed without our explicit approval and presence of our staff. The outdoor swimming pool is open from 07:00 to 20:00 every day. In order to use the pool outside of the specified time, please contact the staff in advance. It is not allowed to have meals and drinks of any sort inside the pool. Children’s inflatable devices can only be used under strict parental supervision as there is no lifeguard on duty.

Bicycle rental: it is possible to rent bikes for free and upon request, provided they are returned in optimal conditions (any damage must be promptly communicated to staff).

Transfer from and/or to the airport can be arranged upon request and at an additional cost.
Housekeeping: the apartments are cleaned daily. Any extra laundry can be washed upon request and will be charged.

Cancellations of stay for non-buy out reservations: Cancellations received 30 days prior to arrival are fully refunded. Any cancellation made 14 days or less before the arrival date are non-refundable.

Cancellations of buy-out reservations:  any cancellations made 30 days before arrival or more will be fully refunded. Any cancellations made less than 30 days before arrival will be charged in full.

Early departures: any changes must be communicated promptly before arrival; If guests decide to leave before the scheduled date, the full amount of the stay will have already been paid.

Reservations and restrictions of availability: if the Masseria Torre Abate Risi should be forced to cancel the booking due to conflicting calendars or overbooking, in agreement with the customer, we will try to find an alternative solution of the same level of accommodations.